SmartFirm Supported
Big firm support at a small firm budgetThe support you need
Bridging the gap between expensive fully managed IT and going it alone.
What does this mean for your firm? Fewer tech headaches, stronger security, and faster fixes—so you and your team can stay focused on billable work. Our flexible pricing keeps costs predictable, and as your firm grows, your IT support grows with you. Whether it’s a day-to-day glitch or a strategic decision, we’re here when you need us—with answers, not excuses.
For well over 10 years we’ve been helping firms like yours.
We provide essential IT support for small firms that don’t have in-house experts—but who need expert support.
Our job is to handle the stuff that keeps falling through the cracks: the day-to-day user support, the patching, the antivirus updates, the ticket tracking, and the “Why is Outlook doing that again?” moments. We do the heavy lifting behind the scenes so you and your staff can stay productive, professional, and focused on actual client work. You get fast help, fewer disruptions, and a support team that knows your setup—and your business.
Some of the most common ways we help firms like yours:
Daily User Support – Your team doesn’t have time to sit around waiting for a reply to their tech issues. We respond quickly and track every issue through to resolution, so your staff stays working—not waiting.
System Monitoring & Maintenance – It’s not glamorous, but it’s critical. We keep an eye on your desktops, apply security patches, and make sure your antivirus is doing its job—so you’re not left exposed to the next cyber mess.
Documentation & Organization – Ever had to explain your IT setup to a new tech person for the tenth time? We can document your environment so you never have to start from scratch. This means faster fixes and fewer miscommunications.
Scalable Support – Whether you’re a solo firm or growing fast, our support grows with you. Add new staff or new devices without the panic. We make it easy to expand without adding stress.
Reliable Expertise – You’re not calling a buddy who dabbles in IT on weekends. You’re getting a full team of experienced pros who know what small law firms need—and how to deliver it efficiently and securely.
What’s Included
- Desktop monitoring & inventory – We keep eyes on your systems so you don’t have to.
- Automated Windows OS patching – Security updates handled.
- Next-gen antivirus/antimalware – Always-on protection.
- Helpdesk ticketing & tracking – You report it, we track it until it’s resolved.
- Detailed documentation of your IT setup – So nothing falls through the cracks and no more wasting time explaining your setup over again every time you call.
- An experienced IT team — We bring depth, availability, and real-world expertise that one-person operations (or doing it yourself) can’t match.
Benefits for Your Firm
- Flexible pricing – Easily control your monthly IT spend.
- Better security – We keep your systems locked down and up to date.
- Less downtime – Faster fixes mean more billable hours.
- No tech headaches – We deal with it so you can focus on your clients.
- Scales with you – Grow your team without growing your IT stress.
- Expert support when you need it – From basic desktop fixes to high-level strategy.