SmartFirm Managed
A trusted IT partner who handles it all—so you don’t have to.Looking for an IT partner who understands your Firm — not just your tech?
We are here for you.
We’ve built SmartFirm – Managed around one simple belief: IT should help your firm move forward, not just keep the lights on. We’re not here to bury you in tech jargon or push shiny tools you don’t need. We’re here to understand your firm’s goals—whether that’s growth, efficiency, succession, or simply peace of mind—and make sure your technology is aligned every step of the way. If your current IT partner isn’t helping you make smarter, more strategic decisions… then it’s not really a partnership.
Your entire IT environment is fully managed, so you can focus on growing your firm—not fixing tech issues.
You get reliable day-to-day support, robust security to protect your firm, and the strategic IT leadership to plan for what’s next.
SmartFirm – Managed is your end-to-end IT department—without the in-house payroll.
We don’t just fix problems—we prevent them. From deep-dive audits and security hardening to policy creation, IT planning, and ongoing support, we manage your tech like a mission-critical part of your business (because it is). Whether you’re aiming to grow, stay compliant, or just sleep better knowing your systems are secure, we’ve got you covered with the people, processes, and tools normally reserved for much larger firms. You focus on practicing law—we’ll handle the rest.
You get more than just tech support—you get a fully integrated IT partner. We lock down your systems, build realistic recovery plans, and keep your firm compliant with bar and client expectations. We manage vendors and software to ensure you’re getting real value, not just racking up licenses. Our team creates and enforces IT policies that actually work in practice—not just sit in a binder. We handle daily support, patching, monitoring, and user issues so your systems run smoothly. And with fractional CIO guidance, you gain strategic insight at the leadership level—without the full-time salary—helping you plan for growth, reduce risk, and keep your firm future-ready.
With SmartFirm – Managed, you’re not just outsourcing IT—you’re gaining a trusted partner who’s invested in your firm’s success. We bring the tools, the team, and the strategy to keep your operations secure, efficient, and aligned with your goals. No more tech chaos, no more guesswork—just confident, consistent IT that works as hard as you do.
What’s included
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Unlimited helpdesk + expert IT support – Fast, friendly, and fluent in legal tech.
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Proactive monitoring & maintenance – We find and fix problems before they ruin your day.
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Advanced cybersecurity protection – Antivirus, threat detection, firewalls, backups, and response planning.
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Ongoing compliance & policy support – Risk assessments, documentation, and help with vendor/client questionnaires.
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Cloud and app management – From Microsoft 365 to Clio, we keep your tools connected, secure, and optimized.
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Strategic vCIO services – Quarterly check-ins, IT roadmaps, and budget forecasting that actually makes sense.
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Vendor + asset management – We handle your tech vendors and keep track of every device so you don’t have to.
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Security awareness training & phishing simulations – Turn your team into your best line of defense.
Benefits for your firm
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Less downtime, more billable hours – Your tech works so your team can too.
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Stronger cybersecurity posture – Protect client data and your firm’s reputation.
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Peace of mind with compliance – Stay ahead of regulators and client security demands.
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Clear IT budgeting – No surprise costs, just predictable, smart spending.
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Trusted IT advisors, not just tech fixers – Get guidance that aligns with your business goals.
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Streamlined tools and systems – Reduce clutter, confusion, and wasted software spend.
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Confident, better-trained staff – Your team won’t fall for the next phishing email.
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One less thing to worry about – We handle your IT so you can focus on practicing law.
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